Terms & conditions | Folio Sprig

Terms & conditions

Effective

About this store

These terms apply to foliosprig.com, the Folio Sprig store operated by BOLEQWWAA, 92 Virginia Ave, Rochester, NY 14619, United States. Customer service is available at [email protected].

Using the website

Use the store for lawful shopping and enquiries. Do not interfere with site security or operation, submit misleading information, misuse another person’s account or infringe applicable intellectual property rights.

Product information

This store sells the cardstock products listed for sale. Choose the required weight, size and pack quantity carefully. Product photographs may include finished projects, tools, decorations or other props that are not supplied with the cardstock. Colours can appear differently on different screens. Printer and cutting-machine compatibility depends on the selected paper and the machine’s capabilities.

Prices & payment

Prices are in USD and include applicable taxes and duties. Any applicable shipping charge is shown separately. Visa, Mastercard and JCB are accepted. Payment is charged when an order is placed. Product prices, available options and availability shown at the time of an order govern that order, subject to correction of an error before acceptance.

Orders & changes

Provide an accurate contact email and delivery address. Order submission or payment authorisation does not by itself confirm dispatch. For an order correction or cancellation request, email customer service promptly with the order number. An address change is not accepted after dispatch.

Delivery, returns & refunds

The Shipping & delivery and Returns & refunds policies form part of the customer information for an order. Processing is 1-3 business days and estimated transit is 15-30 calendar days. Returns and exchanges are accepted within 90 calendar days of receipt under the return policy.

Rights & responsibilities

Nothing in these terms removes rights that cannot be excluded under applicable law. You remain responsible for using products appropriately and checking compatibility with your equipment. Report a product or order problem to customer service so it can be reviewed.

Changes & contact

These terms may be updated with a revised effective date. Contact [email protected] with questions about these terms or a particular order.